Terms & Conditions
The Clashii website is operated by LIHELER TRADING LIMITED (“Clashii”, “we”, or “our”), at https://www.clashii.com/ (“this website”), including every page accessible through this website and our mobile and tablet applications. This website is intended to serve our customers. The following terms and conditions (“Terms”) govern your use of this website and, where applicable, your purchase and use of our products and services. By accessing, viewing, or using any content, materials, products, or services on or through this website, you acknowledge that you have read and understood these Terms, agree to be bound by them under their laws. If you do not agree to these Terms, or if you are below the legal age of consent in your state, you are not authorized to use this website and must immediately opt out.
Accessibility Notice.
If you encounter any problems accessing this website or its mobile or tablet applications or any part thereof, please contact our customer service team for assistance at arin@clashii.com.
1. For Information Only.
The content of this website (defined in Section 3 below) is for informational purposes only. This website is not intended as a substitute for professional or architectural advice, and we provide no such advice or warranty, including advice or warranty regarding the proper application, use, or functionality of the products offered on this website. Purchases and other related decisions are always made at your own risk. We are not responsible for any errors or omissions on this website or its content.
2. Registration.
To access certain content, services, products, or benefits on this website, you may need to register and create an account. During the registration process, you may need to click to agree to these terms and select or submit a username and password to create a website customer account. You are solely responsible for your account, including any third-party use of the account and maintaining the confidentiality of your password. You may also need to provide us with certain personal information, including certain types of personally identifiable information such as your phone number, address, and email address. Any personal information you provide to us through this website is governed by our Privacy Policy, which is incorporated herein by reference as if fully set forth herein.
3. Ownership.
https://clashii.com/ We own or have acquired ownership of all materials (including images, illustrations, designs, icons, photographs, video clips, and any software concepts, documentation, and other materials) that may appear on, within, or be made available through this website (“Website Content”), and we are responsible for the selection, coordination, arrangement, organization, and improvement of the Website Content. All Website Content is protected by copyright, trademark, patent, and other applicable laws and is the property of us or our licensors. You agree not to remove or alter any copyright notices or other proprietary notices on any Website Content. All names, trademarks, service marks, certification marks, symbols, slogans, or logos appearing on the Website are the proprietary property of us or our affiliates, licensors, or suppliers. Use or misuse of these trademarks is strictly prohibited and may violate federal and state trademark laws. In no event shall you have any other rights to the Website Content except the right to make purchases or place orders using the Website Content pursuant to these Terms. Without limiting the foregoing, “Clashii” is a service mark of Clashii, Inc.
Procedures for Filing and Responding to Copyright Infringement Claims:
We will respond to copyright infringement allegations and promptly process and investigate notices of infringement allegations filed by third parties, and, where applicable, take appropriate action pursuant to the Digital Millennium Copyright Act (“DMCA”), Title 17, Section 512(c)(2) of the United States Code. Under the DMCA, notices of copyright infringement allegations filed by third parties should be sent to our Designated Agent (“Designated Agent”). If you believe your copyrighted work has been infringed under U.S. copyright law and is accessible on this website, please contact our Designated Agent to notify us.
Under the Digital Millennium Copyright Act (DMCA), to effectively notify a third party of copyright infringement, you must send a written notice to a designated agent containing the following: (1) a handwritten or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed proprietary rights; (2) an identification of the copyrighted work, or, if a notice covers multiple copyrighted works, a representative list of the allegedly infringed works; (3) an identification of the allegedly infringing or infringing material that will be removed or blocked from access, and sufficient information to allow us to locate the material on the website; (4) sufficient information to allow the website to contact the complainant, such as an address or telephone number, and (if any) the complainant's email address; (5) a statement that the complainant genuinely believes that the copyright owner, their agent, or the law has not authorized the use of the material in the manner allegedly infringed; and (6) a statement that the information in the notice is accurate and a guarantee that the complainant is authorized to act on behalf of the owner of the allegedly infringed proprietary rights under the penalty of perjury.
The contact information for the designated agent handling copyright infringement claims is as follows:
Email: arin@clashii.com
Upon receiving a valid copyright infringement notice, we will remove or disable the infringing content or subject matter of the infringing activity specified in the notice and take reasonable steps to notify the accused infringer that the content has been removed or access disabled. Please note that under the Digital Millennium Copyright Act (DMCA), the accused infringer has the right to file a counter-notification requesting the republication of the allegedly infringing content on the website. If this occurs, you will receive our notification; if you wish to subsequently remove the content, you will need to file a copyright infringement lawsuit in court.
Furthermore, if the claimant makes a false statement regarding copyright infringement, the claimant may be liable to the accused infringer for any damages, including costs and attorneys' fees, caused by such false statement. Such false statement refers to the accused infringer's reliance on our false statement to remove or disable access to the allegedly infringing material or activity, or to replace the removed material or cease the restriction of access to it.
4. Use of this Website.
This website and its content are for personal reference, informational purposes, and non-commercial use only. Unless you expressly agree otherwise in a separate written agreement with Clashii, you may not use our products or any materials provided through this website to resell, promote or advertise our products for resale to any individual through any other website or in any other way (including personal websites or auction sites such as eBay). You agree not to use this website for: (a) any illegal or unauthorized purpose that violates any local, national, or international law (including import/export, copyright, and trademark laws); (b) modifying, copying, distributing, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any content of the website, unless otherwise provided in these Terms or otherwise agreed in writing with us; (c) attempting to gain unauthorized access to our computer systems, or engaging in any activity that interferes with the performance or functionality of the website or any services offered through the website; (d) reselling or commercially using the website; (e) downloading or copying content of the website for any reason, or using any data mining, bots, or similar data collection and extraction tools; (f) using the website to access or collect any personally identifiable information, including any name, email address, or other such information, for any purpose, including commercial purposes; or (g) removing, circumventing, disabling, damaging, or otherwise interfering with any security-related features of the website designed to prevent or limit unauthorized use of the website or any content of the website. You may only use this website and its content in accordance with these Terms. No other use of this website or its content, including any unauthorized use as described above, is permitted without our prior written permission. You acknowledge and agree that unauthorized use of this website or its content may cause irreparable damage to us and this website, and that we, in the event of such unauthorized use, shall have the right to seek an injunction, in addition to other remedies provided by law or equity.
5. Payment.
Some products or services offered on this website are available for purchase. You may choose to purchase some products in installments (e.g., deferred payment or installment payments), in which case you will be bound by any additional terms and conditions presented to you at the time of purchase. We use third-party payment processors to process credit card transactions made through this website. If you use a credit card to purchase products or make any payments through this website, the credit card information you submit to us will be encrypted, for example, using the Secure Sockets Layer (SSL) protocol. Encryption reduces the risk of your credit card information being stolen or intercepted during transmission. You are responsible for all charges incurred under your account, whether incurred by you or others using your account. If we are unable to receive payment for any purchase for any reason, we may exercise our rights under law and equity, including: (a) immediately suspending or terminating your account; (b) recovering the outstanding amount; and (c) taking legal action against you for any breach of these Terms. You are also responsible for paying any government taxes related to your use of this website or the purchase of any products or services offered through this website, including sales tax, use tax, and excise tax (excluding taxes on our net income only).
6. Prices and Orders.
All prices displayed on this website are quoted in US dollars. We reserve the right to change or discontinue the specifications and prices of products and services offered through this website at any time without notice and without incurring any obligation to you. The quantity of products displayed on this website is limited and subject to availability. Descriptions or references to products or services on this website do not imply our endorsement of such products or services and do not constitute any form of warranty. Your receipt of an order confirmation does not mean that we have accepted your order. We may need to verify relevant information before accepting an order. Even if you have received our order confirmation, we reserve the right to accept or reject your order or any part thereof at any time after receiving your order. We reserve the right to limit the quantity of any goods that can be ordered and to refuse service to any customer without prior notice. If a product or service is incorrectly priced due to supplier pricing information or typographical errors, we have the right to refuse or cancel an order placed at the incorrect price, regardless of whether the order has been confirmed or your account has been charged. If your account has been charged and your order is cancelled, we will immediately refund the amount of the incorrect price to your account, or provide a full refund at your option. Ownership and risk of loss of all products purchased by you and shipped by us transfer to you when we deliver the products to the carrier. Ownership and risk of loss of all products purchased by you and shipped directly by our suppliers transfer to you when the supplier delivers the products to the carrier.
7. Color.
We have made every effort to ensure that the colors of the products displayed on this website are as accurate as possible. However, as the actual colors you see depend on your computer and monitor, we cannot guarantee that the displayed colors are completely accurate.
8. User Comments, Feedback, and Other Submissions.
Certain features of this website may allow you to submit additional materials and information to other users for them to access, use, view, and comment on (collectively, “Comments”). By posting a comment, you represent that you have the full legal right to provide such comments, and that our use of such comments by any other person or entity will not: (a) infringe any intellectual property rights or any publicity, personal rights or privacy rights of any person or entity, including infringements arising from your failure to obtain consent to post personally identifiable information or other private information; (b) violate any law, regulation, ordinance, rule or agreement; or (c) constitute disclosure of any confidential information owned by any third party. By submitting a comment or other material or information to us, you grant us a worldwide, perpetual, irrevocable, and transferable license to access, use, distribute, reproduce, display, modify, create derivative works based on, and sublicense such comments, without any compensation to you. For the avoidance of doubt, we have no obligation to: (1) keep any comments confidential; (2) pay any compensation for any comments; or (3) respond to any comments. If you believe that any content or post on this website infringes your intellectual property rights or other rights, please follow the complaint procedures in Sections 3 and 9 of these Terms. If you provide us with any ideas, concepts, feedback, comments, or information (“Feedback”) via telephone, mail, email, or any other means of communication, you hereby assign to us all rights, title, and interests in such Feedback and any inventions, processes, methods, proprietary technology, materials, and information created by us or our licensees based on such Feedback. If such assignment is not permitted under applicable law or for any other reason, you hereby grant us a non-exclusive, perpetual, royalty-free, fully paid, worldwide, sublicensable, and transferable license and right to use such Feedback for any purpose.
9. Complaint Procedure
If you believe any content or post on this website infringes your intellectual property rights or other rights, please send us a notification with full details including the following information via the Customer Support form: (a) your name and company name (if any); (b) your contact details, including your email address; (c) the nature and content of your complaint, the specific rights involved, and the basis for your complaint, including the content or post you believe is inappropriate; and (d) the following statement: “All statements, representations, and assertions made in this information are true, complete, and accurate, and I have full legal authority to make each statement, representation, and assertion and to make and be granted any claim in this information.”
10. Third-Party Websites and Features.
This website may contain links to other websites to help users find information, products, or services that may be of interest to them. Links to other websites (including those of our suppliers or resellers) do not constitute sponsorship, endorsement, or approval by us of the content, policies, or practices of those linked websites. This website may also contain features and services provided by third parties, such as payment processing. Linked websites and their included features and services are not operated, controlled, or maintained by us, and we are not responsible for their availability, content, security, policies, or practices (including privacy policies and practices). Links to other websites are provided for user convenience only, and users access these links at their own risk.
11. Modification and Termination of Terms.
We reserve the right to modify these Terms or impose new terms and conditions at any time at our sole discretion without prior notice. Such modifications and additions will be effective immediately upon notification, whether by posting the modified or added terms and conditions on this website. You are responsible for periodically reviewing this website for any modifications that may affect your rights or obligations under these Terms. You agree that any modification we make to these Terms will be deemed as your understanding and acceptance of such modification. Your continued access to or use of this website after receiving notification of any modifications or additions to these Terms constitutes and is deemed your acceptance of such modifications or additions. Any modification to these Terms by any party other than ourselves is invalid and not binding unless expressly agreed to in writing by a duly authorized representative of our company. We may suspend or terminate your account and your access to this website or any services on this website if you fail to comply with these Terms, provide us with false or inaccurate information about yourself, infringe our proprietary rights, or for any other reason (whether for any reason or not).
12. Disclaimer.
We, our subsidiaries, and affiliates are not responsible for the accuracy or completeness of the website content, comments, data, links, advertisements, or other items contained within the website, nor do we make any warranties. We reserve the right to remove any website content or comments at any time, for any reason or no reason. We cannot and do not review all communications, products, or services offered or provided through the website, but we have the right to review, verify, change, or remove any comments, website content, or the website itself at any time, including submissions related to website content or other functions, with or without prior notice. You agree that you must assess and assume all risks associated with using the website content or comments, and you should not rely on the website content or comments. This website, website content, comments, information, and other materials provided through this website are provided "as is" and "with all defects." Use of this website is entirely at your own risk. We make no representations or warranties and hereby disclaim all express or implied, written or oral, representations and warranties, arising out of or relating to this website, reviews, website content, data, and other materials provided or obtained through this website, including implied warranties of merchantability, fitness for a particular purpose, accuracy, system integration, non-intrusiveness, quality, title, and non-infringement. You assume all risks regarding the quality, performance, accuracy, completeness, and effort of any and all reviews, website, website content, services, products, data, and other materials provided or obtained through this website.
13. Product and Service Warranties.
We hope you are satisfied with the products you purchase. If you are not satisfied with a product purchased on the website for any reason, simply return the item in accordance with our return policy. Many products come with manufacturer's warranty and service information, which details the specific terms and conditions. Manufacturer's warranty terms may vary between products. The products and services we sell may be subject to the applicable warranties and representations of their respective manufacturers. Except for the warranties expressly provided by Clashii with respect to products purchased through this website, all products available for purchase through this website or otherwise sold are provided "as is," and we hereby disclaim any other warranties relating to such products, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title. Where we have not expressly provided a warranty relating to a particular product, your remedies for correcting defects or seeking replacement products or parts shall be limited to seeking to enforce any warranties offered by the manufacturer of such products (if any). We do not represent or warrant that any product is warranted by the manufacturer of such products, and we have no obligation to assist you in enforcing any third-party warranties or obtaining information regarding such warranties. We may, at our sole discretion, provide commercially reasonable assistance to assist you in seeking such remedies from the relevant manufacturer.
14. Limitation of Liability
We shall not be liable to you or any third party for any direct, indirect, special, incidental, consequential, punitive, extra-contractual, or exemplary damages, including but not limited to loss of income, loss of profits, or impairment of value, arising out of or in connection with the use of, access to, or inability to use this website, comments, website content, data, and other products and materials offered through this website, regardless of the legal theory upon which such damages are based, and regardless of whether either party has been advised of the possibility or probability of such damages. Even if other available remedies fail to achieve their essential purpose, in no event shall our total liability to you or any other person or entity arising out of this website, comments, website content offered through this website, or related services, products, data, or other materials exceed the price you paid to us in the year preceding the event leading to the claim.
15. Exceptions to Limitation of Liability and Exclusions.
Please note that certain limitations of liability or exclusions set out in Sections 12, 13, and 14 above may not be permitted under the laws of the Hong Kong Special Administrative Region (“Hong Kong”). For example, consumer protection laws in Hong Kong, including the Sale of Goods Ordinance (Cap. 26) and the Control of Exemption Clauses Ordinance (Cap. 71), may restrict or prohibit the exclusion of implied warranties or the limitation of liability in certain circumstances. Therefore, some of the above disclaimers may not apply to you.
You are encouraged to seek independent legal advice if you require guidance on how Hong Kong law may affect your rights.
If any limitation of liability or disclaimer in these Terms is determined to be invalid or unenforceable under applicable Hong Kong law, such limitation or disclaimer shall apply only to the maximum extent permitted by law.
If you are dissatisfied with this website or any of the provisions of these Terms, your sole remedy is to discontinue use of this website.
16. Indemnification.
You agree to defend, indemnify and hold harmless us, our suppliers, owners, affiliates, related entities and their respective directors, officers, members, shareholders, employees, contractors, representatives and agents (“Indemnified Parties”) from and against any and all losses, damages, liabilities, penalties, punishments, interest, awards, judgments, costs and expenses (including reasonable attorneys’ fees, expert fees and costs of litigation) arising out of and against your use of this website, its content or any services, products or data obtained by you or on your behalf through this website, and from your fraud, illegal acts, negligence, willful misconduct and your breach of these Terms, and from any and all claims, grounds for action, demands, proceedings, investigations or administrative actions (“Claims”). You may not settle any claim without our prior written consent. We (or our licensors) may defend any claim at your own expense, and you shall cooperate with such defense in all reasonable respects. You have the right to retain independent counsel and participate in the defense of any claim. If we (or our licensors) do not notify you of our decision to defend a claim independently, you have the right to retain counsel reasonably approved by us.
17. Network Security.
We will make commercially reasonable efforts to ensure the website is generally available. However, website access may be interrupted or inaccessible. We will make reasonable efforts to minimize such interruptions to the extent reasonably controllable. You agree that we shall not be liable for any modification, suspension, or termination of the website. You understand that technical processing and transmissions through the website may be unencrypted and involve: (a) transmission over various networks; and (b) modifications to comply with the technical requirements of the connected network or device. Please note that we do not guarantee the security of any information sent through this website during transmission, nor do we guarantee the confidentiality of any communications or materials transmitted through this website or the Internet, such as your name and address.
18. Applicable Law.
This Agreement is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”), without regard to its conflict of laws rules. By accessing, browsing, or using the services, works, content, or materials on this website pursuant to Section 21 of this Agreement, you agree to:
(a) the exclusive jurisdiction of the courts of Hong Kong for the resolution of any disputes arising out of or in connection with this Agreement;
(b) acceptance of legal documents served by personal service or by mail; and
(c) irrevocably waive any objection to the jurisdiction or venue of the Hong Kong courts.
If any provision of this Agreement is found to be illegal, invalid, or unenforceable under applicable Hong Kong law, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.
Persons accessing this website from outside Hong Kong are solely responsible for ensuring compliance with all applicable local laws and regulations.
19. Entire Agreement
These Terms constitute the entire agreement between the parties with respect to the subject matter of this Agreement and supersede all prior written or oral agreements between the parties with respect to such subject matter. Our waiver of any breach or default shall not be deemed a waiver of any prior or subsequent breach or default. The headings and descriptive text in these Terms are for convenience only and shall not in any way affect the interpretation of these Terms. Notwithstanding the foregoing, unless otherwise expressly provided in these Terms, these Terms and the information provided on this website shall not supersede the terms and conditions of your purchase of any products or services. If any area of this website contains specific terms and conditions regarding the use of that specific area (“Specific Terms”), such Specific Terms are supplementary to these Terms. In the event of a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.
20. Force Majeure
We shall not be liable for any non-performance or delay in performance caused by any act beyond our reasonable control (including acts or omissions of third parties, supply shortages, equipment failures, war, strikes, shutdowns, fires, floods or any other natural disasters, any law, regulation, ordinance or other act or order of any court, government or governmental agency, or delays, unavailability, errors or other malfunctions of the Internet or other data networks).
21. Arbitration Agreement and Waiver of Certain Rights.
You and Clashii agree that any dispute between you shall be resolved through final and binding arbitration, rather than litigation. You and Clashii hereby waive any right to a jury trial or any similar tribunal, to the extent such rights may be applicable under any jurisdiction.
All disputes, claims, counterclaims, or other controversies (collectively, the “Claims”) arising out of or relating to these Terms of Use or the Website shall be submitted to arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) in accordance with the HKIAC Administered Arbitration Rules then in effect.
The arbitration shall be conducted by a single arbitrator, appointed in accordance with the HKIAC Rules. You agree that any such arbitration shall fall under the exclusive jurisdiction of Hong Kong, and the arbitration proceedings shall be conducted in Hong Kong.
The arbitrator’s decision shall be final and binding on both parties and may be enforced in any court of competent jurisdiction.
Both parties agree that all arbitration proceedings shall remain strictly confidential. The existence of the arbitration and any related materials—including pleadings, submissions, briefs, evidence, transcripts, oral statements, and arbitral awards—shall not be disclosed outside the arbitration process except:
(a) where disclosure is required by applicable law;
(b) for the purpose of enforcing or challenging an arbitral award in court; or
(c) as required by regulatory authorities with lawful jurisdiction.
If you can demonstrate that the arbitration costs are excessive compared to the litigation costs, Clashii will bear all administrative costs and arbitrator fees required for the arbitration, the specific amount of which shall be determined at the arbitrator's discretion to ensure that the arbitration costs are not excessive. In the final award, the arbitrator may apportion the arbitration costs and arbitrator's remuneration among the parties in proportion to a proportionate amount he/she deems appropriate.
This Arbitration Agreement shall not preclude you or Clashii from seeking relief from federal, state, or local government agencies. You and Clashii also have the right to bring eligible suits in the Small Claims Tribunal. Furthermore, you and Clashii reserve the right to seek interim relief from any court of competent jurisdiction, including pre-arbitration property preservation or preliminary injunction. No such application shall be deemed to conflict with these Terms of Use, nor shall it be deemed a waiver of the right to submit a dispute to arbitration pursuant to these Terms of Use.
Neither you nor Clashii may act as a representative in a class action or as a private prosecutor, nor as a member of a class action in any claim. Claims may not be arbitrated in a class or representative manner. The arbitrator may only award individual claims of you and/or Clashii. The arbitrator may not consolidate or join claims of other persons or parties in similar circumstances.
If any provision of this section is held to be invalid or unenforceable, that particular provision shall be deemed invalid and severable, but the remainder of this section shall continue to be in full force and effect. Waiver of any provision of this section of these Terms of Use shall not be effective or enforceable unless it is recorded in writing and signed by the party waiving such right or claim. Such waiver shall not waive or affect any other part of these Terms of Use. This section of these Terms of Use shall remain in effect after the termination of your relationship with Clashii.
22. Miscellaneous.
Without limiting this Agreement or any other provision, we do not warrant that this website, its content, comments, services, products, information, or other materials are applicable or available in other regions, and we prohibit access from unauthorized regions. Users accessing this website from other regions do so voluntarily and are responsible for complying with applicable laws. Our waiver or failure to exercise any right under this Agreement shall not be deemed a waiver of any future exercise of such right or any other right under this Agreement. The headings used in this Agreement are for informational purposes only and shall not affect the interpretation of this Agreement. No individual or entity not a party to this Agreement shall be deemed a third-party beneficiary of this Agreement or any of its provisions. The terms “include” and “contain” as used herein, and their grammatical variations thereof, shall be deemed to be followed by “but not limited to”.
23. Restricted Countries
Due to international regulations and compliance requirements, we do not accept orders or process payments from the following countries or regions: Democratic People’s Republic of Korea (North Korea), Democratic Republic of the Congo, Iran, Libya, Republic of Cuba, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, and Yemen.
Any orders placed from these countries will be automatically cancelled, and payments (if any) will be refunded in accordance with our refund policy.
24. Company Information
Email: arin@clashii.com
Company: LIHELER TRADING LIMITED
Address: UNIT 1702A, 17TH /F SUNBEAM PLAZA, NO.1155 CANTON RD MONG KOK HONG KONG
Date: November 22, 2025